Almirall strengthens internal collaboration by adopting Smart Hub and Microsoft Teams

The customer and his challenge: the case of Almirall

Almirall, S.A. is a pharmaceutical company founded in 1943, headquartered in Barcelona. In 2016, it generated revenues of 859.3 million euros, consolidating its position as the largest R&D investor in the pharmaceutical sector in Spain.

With more than 1,750 employees, 53.5% of whom are women, the company has a presence in 13 countries in Europe and the US, and supports patients in more than 100 countries.

Almirall invests around 23% of its turnover in R&D. The company is deeply committed to sustainability, considering it essential to fulfill its purpose of improving patients’ lives and protecting the environment.

The results

2000 Employees involved

The use of metrics offered by Microsoft 365 and Smart Hub allow you to analyze your behavior patterns and define actions to improve your adoption.

18 Metrics analyzed

In 2024, we have initiated strategic projects aimed at sustaining corporate growth by providing employees with better tools.

15 Adoption initiatives

Through the Smart Workplace CoE, initiatives and adoption plans to improve and disseminate good practices among Almirall's users have been implemented.

“Almirall is committed to the continuous evolution of people’s experience in the Digital Workplace and for this, the Communication, Training and Sustainable Support process is key to ensure the impact of technology. Establishing OKRs that focus on the right practices through a measurable result allows us to know the digital habits and activate initiatives that improve the actual use of IT platforms in their daily lives.”

Óscar Sánchez, Digital Workplace Products Manager

Digital Adoption

Almirall seeks to strengthen internal collaboration by adopting Smart Hub and Microsoft Teams. The goal is to encourage the use of
these tools, establish OKRs to measure their real impact on daily work and use real-time data with Power BI, allowing to adjust and optimize practices between teams.

Digital Adoption Office

Center for the management of the Adoption process that coordinates the selected initiatives to activate them together with the key users and ambassadors of the different areas.

Board of Initiatives

. Allows corporate sharing of the company's Adoption priorities and improvement actions.

Initiatives Discovery

. Allows to unify strategic priorities and employee demands to establish the guidelines for the Adoption process.

Almirall Advantages

Collaborative OKRs

Specific OKRs have been implemented to assess the impact of collaborative initiatives within the Almirall ecosystem.

Consensual best practices

The best practices agreed through the OKRs have been adopted more homogeneously in different areas of the company.

Digitized processes

PowerBI reports have connected Microsoft Teams and Smart Hub data, providing detailed information on user behavior while ensuring anonymity. In turn, these insights have been key in making decisions to apply to areas of improvement.

Why Raona?

Having a panel of OKRs, segregated by functional areas and departments, helps us to focus on specific groups with specific needs in adopting new ways of working.

“Translating our vision of what collaboration should look like into measurable indicators helps us adapt it to the reality of the company.”

“The adoption of best practices is a constant dialogue between the needs of users and the ability to offer them solutions.”

“Defining OKRs has made it possible to set measurable goals for the collaboration, making it easier to track progress and identify areas for improvement.”